CRM Automation for Dubai Retail Teams
We help Dubai retailers clean their customer data, automate follow-up, and show leadership exactly how automation is driving revenue across stores and ecommerce.
Case study snapshot
Retail Collective, Dubai
Multi-category lifestyle retailer operating mall concessions and ecommerce. CRM data was duplicated across platforms, causing missed follow-up on high-value shoppers.
- • Connected Shopify, POS, and WhatsApp inquiries into a single HubSpot instance.
- • Built lead scoring and automation for personal shoppers and store managers.
- • Deployed dashboards showing repeat purchase rate, campaign ROI, and stock alerts.
28% revenue lift
Attributed to automation-driven follow-up within the first quarter.
Lead response time dropped from 36 hours to 5 hours.
Figures anonymized; reflects a recent six-week build.
What we set up
- Customer data warehouse syncs with deduplication and enrichment.
- Automated alerts for high-value carts, loyalty tiers, and VIP events.
- Playbooks for personal shoppers and ecommerce teams.
- Executive dashboards for weekly trade and revenue meetings.
Single Customer View
Sync ecommerce, in-store, and loyalty data into one CRM, eliminating duplicates and manual imports.
Sales Floor Enablement
Lead routing, task reminders, and WhatsApp sequences that help store teams convert high-intent shoppers.
Leadership Reporting
Dashboards for GM and finance teams showing revenue, repeat purchases, and payback by campaign.
Indicative pricing
Clear ranges so you can align stakeholders before we begin.
- CRM Automation Sprint · AED 24K · 6 weeks
- Retail RevOps Overhaul · AED 34K · 8 weeks
- Automation Stewardship · AED 18K/month · Minimum 3 months
Share your retail stack
Send your POS, ecommerce, and CRM setup plus revenue targets. We respond with a tailored automation plan within two business days.
Prefer WhatsApp? +971 50 373 9069.
FAQs for Dubai retail teams
crm automation for retail dubai – will this work with our POS and ecommerce stack?
Yes. We integrate directly where possible or use nightly exports. We have experience with Shopify, Magento, Lightspeed, and custom stacks.
automation services for founders abu dhabi – can leadership stay hands-on?
Absolutely. We loop founders into weekly reviews, share Looms, and document every workflow so nothing feels like a black box.
stop forgetting sales leads abu dhabi – does automation fix follow-up?
We build task automations, alerts, and SLA tracking so no lead gets ignored, whether in-store or online.
how much should we budget?
Retail CRM automation sprints start at AED 24K for six weeks, covering strategy, implementation, and training.